This site can't provide a secure connection - How to Solve SSL Error
“This site can’t provide a secure connection”

07/21/2019 by admin with 0 comments

How to Fix “This site can’t provide a secure connection” Error?

Google chrome is the most popular web browser in the world. It offers easy to use and clean interface along with best user’s security. Google has been forcing to avoid unencrypted sites for years.

Nowadays, getting an SSL certificate is much easier than before and also at affordable cost. However, many times user’s face some critical SSL certificate errors while trying to access your website.

This site can’t provide a secure connection– What is it?

“This site can t provide a secure connection” is a painful error message which stops a user from viewing a website. Sometimes user can see ERR_SSL_PROTOCOL_ERROR underneath as well.

Fortunately, many times this message automatically disappear when you refresh your website.

“This site can’t provide a secure connection”

What are the causes of “This site can t provide a secure connection” error?

  • Incorrect computer data and time settings
  • Mismatched SSL certificate name with the domain name
  • Untrusted, outdated or unauthorized SSL certificate
  • Antivirus or firewall protection
  • Webpage containing some insecure data
  • Browser problem

How to Fix This site can t provide a secure connection” error?

Check the Date of Your System

When the Windows time is wrong, you may face such weird errors. Before adopting any other steps you need to check your system’s date and time and try again to open the website.

Microsoft Exchange SAN UCC SSL

Clear Browsing Data

  • Launch Chrome;
  • Press Ctrl + Shift + Delete;
  • Ensure that the time range is set to “All Time”;
  • Check the checkbox for “Cookies and other site data”;
  • Check the checkbox for “Cached images and files”;
  • Hit Clear Data

Use Default Chrome Options

  • Right-click the Google Chrome browser shortcut on your desktop and click Properties
  • In Target slot, make sure the file name ends with chrome.exe-ignore-certificate-errors. Then click Apply and OK to save and exit.

Update Browser to The Latest Version

If you are still having the problem, we recommend updating your Google Chrome to the latest version.

Disable Third Party Antivirus Program

Disable or temporary stop all third party antivirus software on your system

Clear SSL State Cache

  • Go to chrome setting
  • click on “Show advanced settings.”
  • find “Change proxy settings” under network and click it.
  • Go to “Content” tab and click on “Clear SSL state.”

Contact the website administrator

Tried all solutions but still having the same issue, now it’s time to contact the website administrator and let them know about this error. The website owner might need to check the SSL certificate setting.

Also Read


How to Fix err_cert_authority_invalid in Chrome


Basic SSL Certificate

Buy Now logo

Wildcard SSL Certificate

Buy Now logo

Multi Domain SSL

Buy Now


Leave Comment